TVS Motor Company Announces Service Support For Flood Affected TVS Customers in Tamil Nadu, Andhra Pradesh and Puducherry
Chennai, December 07, 2023: TVS Motor Company (TVSM) today announced additional service support for its customers in the flood hit districts of Tamil Nadu, Puducherry, and Andhra Pradesh. Assistance includes prioritized repairs, free labour for non-insurance flood related repairs for both ICE and electric vehicles, and towing facility to the nearest TVS Motor Authorized Service Centre between December 8, 2023 and December 18, 2023.
K N Radhakrishnan, Director & CEO, TVS Motor Company, said, “What has unfolded in the aftermath of Cyclone Michaung is devastating. Our heart goes out to the families of the affected. Among the most important things that get compromised in the wake of natural disasters is mobility. We are therefore making additional provisions to prioritise repair and maintenance of vehicles affected by flooding. Hopefully, this will be one less thing for people to think about, as they cope with this crisis.”
Service camp at the TVS Authorised Service Centres will include a detailed and comprehensive vehicle check-up to look for any flood related damages and the need for immediate repairs.
TVS Motor Company has advised customers not to attempt to re-start the engine of a flood-affected vehicle to avoid engine damage. It will continue to use communication channels including bulk SMS campaigns to spread awareness on personal and vehicle security as a part of this programme.
About TVS Motor Company
TVS Motor Company (BSE:532343 and NSE: TVSMOTOR) is a reputed two and
three-wheeler manufacturer globally, championing progress through
sustainable mobility with four state-of-the-art manufacturing facilities
located in India and Indonesia. Rooted in our 100-year legacy of trust,
value, and passion for customers, it takes pride in making
internationally accepted products of the highest quality through
innovative and sustainable processes. TVS Motor is the only two-wheeler
company to have won the prestigious Deming Prize. Our products lead in
their respective categories in the J.D. Power IQS and APEAL surveys. We
have been ranked No. 1 Company in the J.D. Power Customer Service
Satisfaction Survey for four consecutive years. Our group company Norton
Motorcycles, based in the United Kingdom, is one of the most emotive
motorcycle brands in the world. Our subsidiaries in the personal
e-mobility space, Swiss E-Mobility Group (SEMG) and EGO Movement have a
leading position in the e-bike market in Switzerland. TVS Motor Company
endeavours to deliver the most superior customer experience across 80
countries in which we operate. For more information, please visit www.tvsmotor.com.
For more information, please contact:
K S Harini – ks.harini@tvsmotor.com; Priyanka Kumar – Priyanka.kumar@tvsmtor.com