Proactive Inspection

In line with our customer centric approach to provide a seamless and hassle-free experience to our customers, we are initiating a proactive vehicle inspection for select vehicles manufactured between July 10, 2023 and September 09, 2023​.

TVS Motor will inspect the bridge tube of TVS iQube electric two-wheelers that were manufactured within this period, to ensure that the vehicle's ride handling is good over extended usage. The company will also carry out any rectification, if required, on affected scooters at zero cost to the customer.

Where to find VIN?

Vehicle Registration Certificate Vehicle Insurance Policy Document Under the seat of your vehicle

Got a Question?

Here are some frequently asked ones

TVS Motor is doing a proactive inspection of the iQube electric scooters that have been manufactured between July 10, 2023 and September 9, 2023, to inspect the bridge tube of the TVS iQube to ensure that the vehicle's ride handling is good over extended usage.

This is in line with our core value of customer centricity. Any rectification, if required, on affected scooters pertaining to bridge tube will be done at zero cost to the customer.

Any rectification, if required, on affected scooters pertaining to bridge tube will be done at zero cost to the customer.

The company or its dealer partners will directly contact the select set of customers to facilitate this process and schedule an inspection for the select vehicles. You can also call the Relationship Manager helpdesk (1800-572-1818) for further assistance.

It is completely safe to ride your vehicle. The inspection is a proactive initiatve taken by TVS Motor to ensure that the vehicle's ride handling is good over extended usage.

The inspection process will be quick, typically taking a few hours. If corrective actions are needed, the service center will provide an estimated time.